FAQ

If talking to a real-life human is more your thing, you can reach us at hello@sonecosmetics.com

Yes, our nipple covers are designed to be grippy, not sticky, ensuring they stay securely in place without causing any discomfort.

Absolutely! Our nipple covers are made from 100% medical-grade silicone and go through extensive skin safety and toxicity testing to ensure they are gentle and safe for all skin types.

Our nipple covers come in one size, which is a 9cm circle shape, designed to fit all women comfortably.

Absolutely! Our super seamless 0.35 edge and 3mm center make them practically invisible under any outfit, giving you a seamless look.

Yes, our nipple covers are sweatproof and waterproof, providing worry-free wear during workouts and swimming sessions.

Yes, we are committed to offering a diverse range of colours, including options for women of colour, to ensure you find the perfect match for your skin tone.

For international orders, please allow up to 21 days for delivery. We are continuously working to improve delivery times for our global customers.

unfortunately, we are not able to cancel an order once it has been placed.

please be careful when entering your shipping address, Sone cosmetics will not be responsible for orders sent to the incorrect delivery address provided by the customer.

sending order confirmations can sometimes take up to 24 hours due to high demand. if you have not received your order confirmation email after 24 hours, please contact us via our contact us page

we are unable to offer refunds, returns or exchanges. all sales are final. Please note, Sone cosmetics reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must includes photos of the issue and a screenshot of your order confirmation email. You can reach to us at hello@sonecosmetics.com

unfortunately, we are unable to process exchanges at this time.

please contact us immediately, within 48 hours of receiving your order, via our contact us page. please provide us with your order number and multiple photos of the damaged products.

please visit our contact us page here;  Contact us within 48 hours of receiving your order, so that we can take care of this for you. please provide your order number along with a photo of the incorrect item you received.

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us at contact page on the website or hello@sonecosmetics.com

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